Sharp MX-C380 Guide d'installation

Operation GuideMX-C380PMODEL:BEFORE USING THE MACHINEBEFORE USING THE MACHINESYSTEM SETTINGSSYSTEM SETTINGSPRINTINGPRINTING TROUBLESHOOTINGTROUBLESHOO

1-7BEFORE USING THE MACHINEOPERATION PANEL(1) DisplayMessages and keys appear in the display.Use the arrow keys and the [OK] key to select displayed i

2-21PRINTINGPRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLEDWhen the user authentication function is enabled, you must enter your user inform

2-22PRINTING3Start printing.(1) Enter your user information.• When authentication is by login name/passwordEnter your login name in "Login Name&q

2-23PRINTINGThis section explains frequently used functions.• SELECTING THE COLOUR MODE• TWO-SIDED PRINTING (page 2-26)•FITTING THE PRINT IMAGE TO THE

2-24PRINTINGBLACK AND WHITE PRINTING[Black and White] can be selected on the [Main] tab as well as on the [Color] tab. Click the [Black and White Prin

2-25PRINTINGSELECTING A PRINT MODE SETTINGThis section explains the procedure for selecting a print mode setting. The "Print Mode Settings"

2-26PRINTINGTWO-SIDED PRINTINGThe machine can print on both sides of the paper. This function is useful for many purposes, and is particularly conveni

2-27PRINTING(1) Select [Layout].(2) Select [Long-edged binding] or [Short-edged binding].Macintosh(1)(2)• In Mac OS X v10.2.8, select the settings in

2-28PRINTINGFITTING THE PRINT IMAGE TO THE PAPERThis function is used to automatically enlarge or reduce the printed image to match the size of the pa

2-29PRINTINGPRINTING MULTIPLE PAGES ON ONE PAGEThis function can be used to reduce the print image and print multiple pages on a single sheet of paper

2-30PRINTING(1) Configure the settings on the [Main] tab.(2) Select the number of pages per sheet.(3) If you wish to print borderlines, click the [Bor

1-8BEFORE USING THE MACHINEUSING THE OPERATION PANELThis section explains how to use the operation panel.• To enter text, see "ENTERING TEXT"

2-31PRINTINGSTAPLING OUTPUTThe staple function can be used to staple output.This function saves considerable time when preparing handouts for a meetin

2-32PRINTING(1) Configure the settings on the [Main] tab.(2) Select the "Binding Edge".(3) Select the staple function.For the staple functio

2-33PRINTINGThis section explains convenient functions for specific printing objectives.• CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS• FUN

2-34PRINTING(1) Select [Printer Features].(2) Select the "Binding Edge".(3) Select [Tiled Pamphlet] or [2-Up Pamphlet].Macintosh(3)(1) (2)•

2-35PRINTINGINCREASING THE MARGIN (Margin Shift)This function is used to shift the print image to increase the margin at the left, right, or top of th

2-36PRINTINGCREATING A LARGE POSTER (Poster Printing)(This function is only available in Windows.)One page of print data can be enlarged and printed u

2-37PRINTINGFUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGEROTATING THE PRINT IMAGE 180 DEGREES(Rotate 180 degrees)This feature rotates the

2-38PRINTINGENLARGING/REDUCING THE PRINT IMAGE(Zoom/XY-Zoom)This function is used to enlarge or reduce the image to a selected percentage. This allows

2-39PRINTINGADJUSTING LINE WIDTHS WHEN PRINTING(Line Width Settings)(This function is only available in Windows.)When lines in special applications su

2-40PRINTINGREVERSING THE IMAGE (Mirror Image)The image can be reversed to create a mirror image. This function can be used to conveniently print a de

1-9BEFORE USING THE MACHINESelecting items in lists and returning to the previous screen(1) When selections appear as a list in a setting screen, sele

2-41PRINTINGCOLOUR MODE ADJUSTMENT FUNCTIONADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Colour Adjustment)The brightness and contrast can be ad

2-42PRINTINGPRINTING FAINT TEXT AND LINES IN BLACK(Text To Black/Vector To Black)(This function is only available in Windows.)When printing a colour i

2-43PRINTINGSELECTING COLOUR SETTINGS TO MATCH THE IMAGE TYPE (Advanced Colour)Preset colour settings are available in the machine's printer driv

2-44PRINTING(1) Select [Color].(2) Select colour print settings.To use the Mac OS Color Management function, select the [ColorSync] checkbox . When t

2-45PRINTINGFUNCTIONS THAT COMBINE TEXT AND IMAGESADDING A WATERMARK TO PRINTED PAGES (Watermark)Faint shadow-like text can be added to the background

2-46PRINTINGPRINTING AN IMAGE OVER THE PRINT DATA(Image Stamp)(This function is only available in Windows.)A bitmap or JPEG image stored on your compu

2-47PRINTINGCREATING OVERLAYS FOR PRINT DATA (Overlays)(This function is only available in Windows.)The print data can be printed in a previously crea

2-48PRINTINGPRINT FUNCTIONS FOR SPECIAL PURPOSESPRINTING SPECIFIED PAGES ON DIFFERENT PAPER (Different Paper)• Using this function in a Windows enviro

2-49PRINTING(This function can only be used in Mac OS 9, Mac OS X v10.4.11, v10.5 to 10.5.8 and 10.6.)(1) Select [Printer Features].(2) Select [Differ

2-50PRINTINGADDING INSERTS WHEN PRINTING ON TRANSPARENCY FILM (Transparency Inserts)When printing on transparency film, this function helps prevent th

1-10BEFORE USING THE MACHINEEntering with the arrow keysTo change the number of copies, enter a number as follows.Example: 123(1) Select the number wi

2-51PRINTINGPRINTING A CARBON COPY (Carbon Copy)(This function is only available in Windows.)This function is used to print an additional copy of the

2-52PRINTINGTWO-SIDED PRINTING WITH SPECIFIC PAGES PRINTED ON THE FRONT SIDE (Chapter Inserts)(This function is only available in Windows.)You can hav

2-53PRINTINGThis function is used to store a print job as a file on the machine's hard drive, allowing the job to be printed from the operation p

2-54PRINTINGSAVING PRINT FILES (Retention)The explanations assume that the paper size and other basic settings have already been selected. For the bas

2-55PRINTING(1) Select [Job Handling].(2) Select the retention setting.Click the [Retention] checkbox . Select the retention method in "Retentio

2-56PRINTINGPRINTING A STORED FILEA file stored using retention function can be retrieved and printed when needed. The settings used when the file was

2-57PRINTING4Select the [Print and Delete] key or the [Print and Save] key.• If the [Print and Delete] key is selected, the files will be automaticall

2-58PRINTINGAutomatically print all stored dataWhen user authentication is enabled, all retained (stored) print jobs of a user who logs in can be prin

2-59PRINTINGPRINT SETTINGS SCREENWhen a file is stored in the machine, the print settings that were in effect when the file was printed from the print

2-60PRINTINGMULTI-FILE PRINTINGMultiple files in a folder can be selected for printing.Keys in the display can be selected with the arrow keys and the

1-11BEFORE USING THE MACHINEItems that appear in the display(1) Icon display (2) This shows messages.(3) Settings appear here.If you move the selectio

2-61PRINTING4Printing a selected file.The number of selected files appears in the number of selected files display.If you wish to use the number of co

2-62PRINTINGBatch printingAll files that have the same user name and password can be printed at once. When the [Multi-File Print] key is selected, it

2-63PRINTING3Select the user name.There are three ways to select the user name:(A) Select the [User List] key and press the [OK] key.A user list (D) a

2-64PRINTING4If a password has been established, select the [Password] key.Enter the password with the soft numeric keypad (5 to 8 digits) and select

2-65PRINTINGDELETING A STORED FILEStored files that are no longer needed can be deleted.☞ PRINTING A STORED FILE (page 2-56)Keys in the display can be

2-66PRINTINGAutomatic deletion of filesYou can have stored data automatically deleted at regular intervals by specifying a periodic deletion time. Per

2-67PRINTINGSEARCHING FOR A STORED FILEWhen there are many stored files, it may take time to find a file. The search function can be used to find a fi

2-68PRINTING4Using the user name to searchThere are three ways to select the user name:(A) Select the [User List] key and press the [OK] key.A user li

2-69PRINTINGWhen you do not have the printer driver installed on your computer, or when the software application used to open a file that you wish to

2-70PRINTINGDIRECTLY PRINTING A FILE ON AN FTP SERVERWhen an FTP server is configured in the machine's Web pages, you can specify and print a fil

1-12BEFORE USING THE MACHINEUSING THE WEB PAGEThe procedures for using the Web page are explained below.(1) Common buttonsThe [Submit] button used to

2-71PRINTING4Select the key of the file that you wish to print.• The icon appears to the left of keys of files that can be printed.• The icon is d

2-72PRINTINGDIRECTLY PRINTING A FILE IN USB MEMORYA file in a USB memory device connected to the machine can be printed from the operation panel of th

2-73PRINTING4Select the key of the file that you wish to print.• The icon appears to the left of keys of files that can be printed.• The icon is d

2-74PRINTINGDIRECTLY PRINTING A FILE IN A NETWORK FOLDERYou can use the machine's operation panel to select and print a file on a server or in a

2-75PRINTING3Access the network folder.(1) Select the key of the workgroup that you wish to access.(2) Select the key of the server or computer that y

2-76PRINTING4Select the key of the file that you wish to print.• The icon appears to the left of keys of files that can be printed.• The icon is d

2-77PRINTINGDIRECTLY PRINTING FROM A COMPUTERSettings can be configured in the Web pages of the machine to enable direct printing from a computer with

2-78PRINTINGE-MAIL PRINTAn e-mail account can be configured in the machine to have the machine periodically check your mail server and automatically p

2-79PRINTINGJOB STATUS SCREENThe job status screen is displayed when the [JOB STATUS] key on the operation panel is pressed. The job status screen sho

2-80PRINTINGJob key displayEach job key shows the position of the job in the job queue and the current status of the job.(1) Indicates the number (pos

1-13BEFORE USING THE MACHINETURNING THE POWER ON AND OFFThe machine has two power switches. One is the main power switch on the left side of the machi

2-81PRINTINGPRINTING AN ENCRYPTED PDF FILEEncrypted PDF is used to protect a PDF file by requiring the entry of a password to print or edit the file.

2-82PRINTINGGIVING A PRINT JOB PRIORITY/CANCELLING A PRINT JOBGIVING A PRINT JOB PRIORITYYou can give priority to a print job that is waiting to be pr

2-83PRINTINGCANCELLING A PRINT JOBA job being printed, a job waiting to be printed, or a spooled job can be cancelled.Keys in the display can be selec

2-84PRINTINGCHANGING TO ANOTHER PAPER SIZE AND PRINTING WHEN PAPER RUNS OUTIf printing stops because the machine ran out of paper, or if the size of p

2-85PRINTING3Select the [Paper] key.4Select the key of the tray that has the paper you wish to use.Printing begins.If you changed to a different paper

2-86PRINTINGRETRIEVING AND USING A FILE FROM THE JOB STATUS SCREENFiles stored selecting other than "Hold Only" in "Retention Settings&

2-87PRINTING3Select the desired file in the completed jobs.(1) Select the key of the desired file.(2) Select the [Call] key.The job settings screen ap

2-88PRINTINGPRINTER DRIVER SPECIFICATION LISTAvailable functions and output results may vary depending on the type of printer driver being used.APPEND

2-89PRINTING*1 The specifications of each function in Windows PPD and Macintosh PPD vary depending on the operating system version and the software ap

3-1This chapter explains the system settings, which are used to configure a variety of parameters to suit the aims and needs of your workplace. The cu

1-14BEFORE USING THE MACHINEENERGY SAVE FUNCTIONSThis product has the following two energy save functions that conform to the Energy Star guidelines t

3-2SYSTEM SETTINGSList Print (Administrator) . . . . . . . . . . . . . . . . . . . 3-26Security Settings . . . . . . . . . . . . . . . . . . . . . .

3-3SYSTEM SETTINGSSystem SettingsThe system settings are used to configure a variety of parameters to suit the aims and needs of your workplace. The s

3-4SYSTEM SETTINGSConfiguring the System SettingsThere are two ways to configure the system settings: using the machine's operation panel, and us

3-5SYSTEM SETTINGSCommon Operation MethodsThis section explains special operation methods that are common to all system settings.Be sure to read this

3-6SYSTEM SETTINGSAccessing the Web Server in the MachineWhen the machine is connected to a network, the machine's built-in Web server can be acc

3-7SYSTEM SETTINGSOPERATION PANEL (GENERAL)This section explains system settings that can be configured on the operation panel by general users.Access

3-8SYSTEM SETTINGSOPERATION PANEL (GENERAL)System Settings (General) ListWhen the system settings are accessed with general rights, the following item

3-9SYSTEM SETTINGSOPERATION PANEL (GENERAL)List Print (User)Paper Tray Settings* When a 500-sheet paper feed unit is installed.USB-Device CheckItem Fa

3-10SYSTEM SETTINGSOPERATION PANEL (GENERAL)Display ContrastUse this to set the contrast of the machine's display. Select the [Display Contrast]

3-11SYSTEM SETTINGSOPERATION PANEL (GENERAL)Default SettingsThe default settings for operation of the machine can be configured. Select the [Default S

1-15BEFORE USING THE MACHINEUSER AUTHENTICATIONUser authentication restricts the use of the machine to users that have been registered. The functions

3-12SYSTEM SETTINGSOPERATION PANEL (GENERAL)Date FormatThe format used to print the date on lists and other output can be changed.Keyboard SelectThe l

3-13SYSTEM SETTINGSOPERATION PANEL (GENERAL)Paper Tray SettingsPaper tray and paper type settings are explained in this section. Select the [Paper Tra

3-14SYSTEM SETTINGSOPERATION PANEL (GENERAL)Tray Settings*1 When a 500-sheet paper feed unit is installed.*2 Heavy Paper : 106 g/m2 to 209 g/m2 (28 lb

3-15SYSTEM SETTINGSOPERATION PANEL (GENERAL)Paper Type RegistrationStore a paper type when the desired paper type does not appear as a selection or wh

3-16SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)This section explains the system settings that are configured by the administrator of the machine.Ac

3-17SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)When User Authentication is EnabledWhen "User Authentication" (Web page only) is enabled,

3-18SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)2Log in.(1) Select the [Administrator] key.(2) Select the [Password] key.Enter the administrator pas

3-19SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Login by user numberKeys in the display can be selected with the arrow keys and the [OK] key.1Select

3-20SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)System Settings (Administrator) ListThe system settings that appear following administrator login ar

3-21SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Network SettingsList Print (Administrator)Security SettingsItem Factory default setting Page Networ

1-16BEFORE USING THE MACHINEIf an incorrect user number is entered 3 times in a row...If "A Warning when Login Fails" is enabled in the Web

3-22SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Product Key* It may not be possible to use some settings, depending on the peripheral devices instal

3-23SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Energy SaveThe Energy Save settings help reduce power costs. From an environmental perspective, thes

3-24SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Operation SettingsSettings related to machine operation can be configured. Select the [Operation Set

3-25SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Network SettingsNetwork settings are described below. Select the [Network Settings] key to configure

3-26SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)List Print (Administrator)This is used to print lists and reports that are only for use by the admin

3-27SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Security SettingsThe following settings are related to security. Select the [Security Settings] key

3-28SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Product KeyThe procedures for entering the product keys of the expansion kits are explained below. S

3-29SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Storing/Calling of System SettingsThe current system settings can be stored, previously stored syste

3-30SYSTEM SETTINGSOPERATION PANEL (ADMINISTRATOR)Sharp OSA SettingsExternal Account SettingExternal Account ControlWhen this setting is enabled, the

3-31SYSTEM SETTINGSWEB PAGE (GENERAL)This section explains system settings that can be configured in the Web page by general users. These settings are

iMANUALS PROVIDED WITH THE MACHINEOperation manuals in PDF format (this manual)The manuals in PDF format provide detailed explanations of the procedur

1-17BEFORE USING THE MACHINEAUTHENTICATION BY LOGIN NAME / PASSWORDThe following procedure is used to log in using a login name and password received

3-32SYSTEM SETTINGSWEB PAGE (GENERAL)List Print (User)Paper Tray Settings* When a 500-sheet paper feed unit is installed.Paper Type RegistrationItem F

3-33SYSTEM SETTINGSWEB PAGE (GENERAL)Printer Condition Settings* When a finisher is installed.USB-Device CheckItem Factory default setting Page Print

3-34SYSTEM SETTINGSWEB PAGE (GENERAL)Total CountThis function shows the page count in each mode. Select [System Settings] - [Total Count] from the men

3-35SYSTEM SETTINGSWEB PAGE (GENERAL)Default SettingsThe default settings for operation of the machine can be configured. Select [System Settings] - [

3-36SYSTEM SETTINGSWEB PAGE (GENERAL)Date FormatThe format used to print the date on lists and other output can be changed.Keyboard SelectThe layout o

3-37SYSTEM SETTINGSWEB PAGE (GENERAL)Paper Tray SettingsPaper tray and paper type settings are explained in this section. Select [System Settings] - [

3-38SYSTEM SETTINGSWEB PAGE (GENERAL)Settings of each trayThe following settings can be configured.Item DescriptionTypeSelect the type of paper that i

3-39SYSTEM SETTINGSWEB PAGE (GENERAL)Tray Settings*1 When a 500-sheet paper feed unit is installed.*2 Heavy Paper : 106 g/m2 to 209 g/m2 (28 lbs. bond

3-40SYSTEM SETTINGSWEB PAGE (GENERAL)Custom Size Registration (Bypass)If you frequently use a special non-standard paper size in the bypass tray, you

3-41SYSTEM SETTINGSWEB PAGE (GENERAL)Printer Condition SettingsThe Printer Condition Settings are used to configure basic printer settings and setting

1-18BEFORE USING THE MACHINE3Select the [Password] key.A text entry screen for entering the password will appear.Enter your password that is stored in

3-42SYSTEM SETTINGSWEB PAGE (GENERAL)*1 This setting is used to adjust the line width of vector graphics (black & white printing only). Except for

3-43SYSTEM SETTINGSWEB PAGE (GENERAL)PostScript SettingTo configure settings for printing an error description when a PostScript data print error occu

3-44SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)This section explains system settings that can be configured in the Web page by an administrator. These set

3-45SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)System Settings (Administrator) ListThe system settings that appear following administrator login are shown

3-46SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Device Control*1 When a 500-sheet paper feed unit is installed.*2 When a finisher is installed.*3 When a co

3-47SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Printer SettingsItem Factory default setting Page Printer Settings3-58● Default Settings 3-58X Prohibit No

3-48SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Print Hold SettingList Print (Administrator)* When network connection is enabled.Sharp OSA Settings* When t

3-49SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Enable/Disable Settings*1 When a 500-sheet paper feed unit is installed.*2 When a finisher is installed.*3

3-50SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Product Key* It may not be possible to use some settings, depending on the peripheral devices installed.Ite

3-51SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Energy SaveThe Energy Save settings help reduce power costs. From an environmental perspective, these setti

1-19BEFORE USING THE MACHINEIf an incorrect login name or password is entered 3 times in a row...If "A Warning when Login Fails" is enabled

3-52SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Operation SettingsSettings related to machine operation can be configured. Select [System Settings] - [Oper

3-53SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Remote Operation SettingsConfigure settings required for remote operation of the machine from a computer co

3-54SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Device ControlThese settings control devices installed on the machine. Select [System Settings] - [Device C

3-55SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Colour AdjustmentsDepending on the machine usage conditions and ambient environment, colour drift may occur

3-56SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)(3) View the test page from directly in front, and select the cell that is closest to the neutral grey.Plac

3-57SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)(3) Place the color chart that accompanies the machine on the test page.Place five sheets of white plain pa

3-58SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Printer SettingsSettings related to the printer function can be configuredDefault SettingsPrinter condition

3-59SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Interface SettingsThese settings are used to control and monitor data transmitted to the USB port or networ

3-60SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Print Hold SettingSettings for Print Hold (Retention) can be configured. Select [System Settings] - [Print

3-61SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)List Print (Administrator)This is used to print lists and reports that are only for use by the administrato

1-20BEFORE USING THE MACHINEACCESSING THE WEB PAGEThe login method for accessing the Web server in the machine varies depending on whether or not user

3-62SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Enable/Disable SettingsThe following settings are used to prohibit the use of certain functions. Select [Sy

3-63SYSTEM SETTINGSWEB PAGE (ADMINISTRATOR)Printer SettingsProhibit Notice Page PrintingThis setting is used to disable printing of notice pages.Prohi

3-64SYSTEM SETTINGSAPPENDIXSystem Settings Menu (Operation Panel)Total CountSystem SettingsEntering Administrator's PasswordClock Adjust Keyboard

3-65SYSTEM SETTINGSSystem Settings Menu (Web Page)Total CountSystem SettingsEntering Administrator's PasswordKeyboard SelectClock AdjustDevice Co

4-1This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates to your problem and use the

4-2TROUBLESHOOTINGThis section explains what to do when a paper misfeed occurs in the machine.REMOVING MISFEEDSWhen a paper misfeed occurs, the messag

4-3TROUBLESHOOTINGHOW TO REMOVE MISFEEDSIf you require more information when reading the instructions in the display, see the paper misfeed illustrati

4-4TROUBLESHOOTING(4) Paper misfeed in the reversing unitOpen the right side cover, open the paper conveyor cover, and remove the paper.If the misfeed

4-5TROUBLESHOOTING(9) Paper misfeed in the finisherOpen the front cover.While pressing the lever over to the left, slide the finisher to the left unti

4-6TROUBLESHOOTINGFollow the steps below to remove a staple jam.FINISHERREMOVING STAPLE JAMSCautionTake care that a bent staple does not hurt you.1Ope

1-21BEFORE USING THE MACHINEUSER CONTROLUser Control is used to configure settings for user authentication in the Web page. Select the [User Control]

4-7TROUBLESHOOTING5Lower the lever at the front end of the staple case.6Replace the staple case.Push the staple case in until it clicks into place.7Sl

4-8TROUBLESHOOTINGPRINTINGPROBLEMS RELATED TO PRINTING OPERATION• Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-9TROUBLESHOOTINGPROBLEMS RELATED TO PRINTING OPERATIONProblem Point to check SolutionPrinting does not take place.Is your computer connected correct

4-10TROUBLESHOOTINGPrinting does not take place.Is the I/O timeout setting too short?If the I/O timeout setting is too short, errors may occur while w

4-11TROUBLESHOOTINGPROBLEMS RELATED TO PRINT RESULTSDirect printing of a file in a shared folder on a computer is not possible.Is "IPsec Settings

4-12TROUBLESHOOTINGColours are off. Did you perform "Registration Adjustment"?Ask your administrator to perform "Registration Adjustmen

4-13TROUBLESHOOTINGThe image is upside down.Is the correct binding position selected for two-sided printing?When two-sided printing is performed, ever

4-14TROUBLESHOOTINGPROBLEMS RELATED TO FILINGPROBLEMS RELATED TO FILE MANAGEMENTProblem Point to check SolutionRetention does not take place.Did you s

4-15TROUBLESHOOTINGGENERAL PROBLEMSPROBLEMS RELATED TO MACHINE OPERATION• Specified machine functions cannot be used.. . . . . . . . . . . . . . . . .

4-16TROUBLESHOOTINGPROBLEMS RELATED TO MACHINE OPERATIONProblem Point to check SolutionSpecified machine functions cannot be used.Have functions been

1-22BEFORE USING THE MACHINEFactory-stored usersThe following users are stored in the machine at the factory.• Administrator: Factory-stored account f

4-17TROUBLESHOOTINGThe operation panel cannot be used.Does the message "Call for service. Code:xx-xx*." appear in the display?*Letters and n

4-18TROUBLESHOOTINGPROBLEMS RELATED TO PAPER FEEDING AND OUTPUTProblem Point to check SolutionThe paper misfeeds. Is a torn piece of paper remaining i

4-19TROUBLESHOOTINGPROBLEMS RELATED TO QUALITY / PRINT RESULTSPaper does not feed from the paper tray. Is the paper loaded correctly in the paper tray

4-20TROUBLESHOOTINGToner does not adhere well or creases appear in the paper.Are you using paper that is not within the specifications?Use SHARP-recom

4-21TROUBLESHOOTINGPROBLEMS RELATED TO PERIPHERAL DEVICESProblem Point to check SolutionThe connected USB device cannot be used.Is the USB device comp

4-22TROUBLESHOOTINGOTHER PROBLEMSStapled output does not collect neatly.Is the paper curled? It may help to turn the paper over in the paper tray.Prob

MXC380P-EX-Z1Operation GuideMX-C380PMODEL:Downloaded From ManualsPrinter.com Manuals

1-23BEFORE USING THE MACHINE*1 Does not appear when "User Number" is selected for the authentication method.*2 Only appears when "User

1-24BEFORE USING THE MACHINEDEFAULT SETTINGThese settings enable or disable user authentication and specify the authentication method.When user authen

1-25BEFORE USING THE MACHINEThe Number of User Name Displayed Setting on Operation PanelThe number of users that are displayed in the user selection s

1-26BEFORE USING THE MACHINEPAGE LIMIT GROUP LISTThis is used to store groups of Account Limit Settings. The page limits for each user are specified b

iiABOUT OPERATION MANUALThis manual explains how to use the MX-C380P digital full colour printer.Please note• For information on installing the driver

1-27BEFORE USING THE MACHINEAUTHORITY GROUP LISTUse this to store groups of user authority settings. The authority of each user is specified by select

1-28BEFORE USING THE MACHINEList of settings and factory default settings of template groups*1 For information on each setting, see the system setting

1-29BEFORE USING THE MACHINEFAVOURITE OPERATION GROUP LISTThis is used to store favourite operation groups.Favourite Operation Group RegistrationGroup

1-30BEFORE USING THE MACHINEVIEW USER COUNTThis displays the total number of pages printed by each user.When the [View User Count] key is selected, th

1-31BEFORE USING THE MACHINEREMOTE OPERATION OF THE MACHINEThe remote operation function allows you to operate the machine from your computer.When thi

1-32BEFORE USING THE MACHINEJOB LOGThe machine retains a log of the jobs that are performed. Settings for the job log stored in the machine are config

1-33BEFORE USING THE MACHINEITEMS RECORDED IN THE JOB LOGThe machine records the jobs that are performed in the job log.The main information that is r

1-34BEFORE USING THE MACHINE*In some environments this is not recorded.16 Main items Number of Reserved SetsNumber of specified sets.17 Number of Comp

1-35BEFORE USING THE MACHINESTORAGE BACKUPUser information stored in the machine can be backed up to your computer or restored from your computer via

1-36BEFORE USING THE MACHINEDEVICE CLONINGDevice cloning is used to save the machine's setting information in XML format and copy the information

1-1This chapter provides information on basic operation procedures, how to load paper and machine maintenance.BEFORE USING THE MACHINEPART NAMES AND F

1-37BEFORE USING THE MACHINEIMPORTANT POINTS ABOUT PAPERThis section provides information that you should know before loading paper in the paper trays

1-38BEFORE USING THE MACHINETypes of paper that can be used in each trayThe following types of paper can be loaded in each tray."–" in the t

1-39BEFORE USING THE MACHINEPaper that cannot be used• Special media for inkjet printers(fine paper, glossy paper, glossy film, etc.)• Carbon paper or

1-40BEFORE USING THE MACHINETRAY SETTINGS FOR TRAYS 1 TO 4LOADING PAPER AND CHANGING THE PAPER SIZEA maximum of 500 sheets of paper from size A5 to A4

1-41BEFORE USING THE MACHINE4Insert the paper into the tray.Load the paper with the print side face up. The stack must not be higher than the indicato

1-42BEFORE USING THE MACHINELOADING PAPER IN THE BYPASS TRAYThe bypass tray can be used to print on plain paper, envelopes, label sheets, and other sp

1-43BEFORE USING THE MACHINEIMPORTANT POINTS WHEN USING THE BYPASS TRAY• When using plain paper other than SHARP standard paper or special media other

1-44BEFORE USING THE MACHINELoading envelopesWhen inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown

1-45BEFORE USING THE MACHINEThis section describes the peripheral devices that can be used with the machine and explains how to use the finisher, as w

1-46BEFORE USING THE MACHINEFINISHERThe finisher is equipped with the offset function, which offsets each set of output from the previous set.In addit

1-2BEFORE USING THE MACHINEMAINTENANCEREPLACING THE TONER CARTRIDGES. . . . . . . 1-49REPLACING THE TONER COLLECTION CONTAINER . . . . . . . . . . .

1-47BEFORE USING THE MACHINESHARP OSASharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connec

1-48BEFORE USING THE MACHINEEXTERNAL ACCOUNT APPLICATIONAn external account application can be used in "external authentication mode" or &qu

1-49BEFORE USING THE MACHINEThis section explains how to clean the machine and replace the toner cartridges and the toner collection container.REPLACI

1-50BEFORE USING THE MACHINE3Take out the new toner cartridge, hold it with both hands, and shake 5 or 6 times horizontally.• When shaking the toner c

1-51BEFORE USING THE MACHINE6Close the front cover.• Before moving the machine, remove the toner cartridge. Moving the machine with the toner cartridg

1-52BEFORE USING THE MACHINEREPLACING THE TONER COLLECTION CONTAINERThe toner collection container collects excess toner that is produced during print

1-53BEFORE USING THE MACHINE3Remove the toner collection container.• If the toner collection container is tipped forward too far, it will not be possi

1-54BEFORE USING THE MACHINECaution• Do not throw the toner collection container into a fire. Toner may fly and cause burns.• Store the toner collecti

1-55BEFORE USING THE MACHINEREPLACING THE DEVELOPER CARTRIDGE / DRUM CARTRIDGEBefore replacing the developer cartridge or drum cartridge, turn off the

1-56BEFORE USING THE MACHINE3Open the main charger cover.(1) Turn the main charger cover lock levers in the direction of an arrow below.When the lock

1-3BEFORE USING THE MACHINEThis section provides basic information about the machine. Please read this chapter before using the machine.PART NAMES AND

1-57BEFORE USING THE MACHINE5Shake the new developer cartridge 5 or 6 times as shown.Hold the developer cartridge firmly as shown below and shake forw

1-58BEFORE USING THE MACHINE8Grasp the developer cartridge lock and replace it on the machine.9Hold the developer cartridge with one hand and slowly r

1-59BEFORE USING THE MACHINE12Close the front cover.Take care that your fingers are not pinched when closing the cover.13Turn on the power.Switch the

1-60BEFORE USING THE MACHINEREPLACING THE DRUM CARTRIDGEWhen it is time to replace a supply item, a message instructing you to replace the item will a

1-61BEFORE USING THE MACHINE3Remove the protective material from the drum cartridge and slowly insert the drum cartridge along the guides.Make sure th

1-62BEFORE USING THE MACHINEREPLACING THE STAPLE CARTRIDGE IN THE FINISHERWhen the staple cartridge runs out of staples, a message will appear in the

1-63BEFORE USING THE MACHINE5Insert a new staple cartridge into the staple case as shown.Push the staple cartridge in until it clicks into place.6Repl

1-64BEFORE USING THE MACHINEREGULAR MAINTENANCETo ensure that the machine continues to provide top quality performance, periodically clean the machine

1-65BEFORE USING THE MACHINE3Release the lock levers and open the main charger cover.☞REPLACING THE DEVELOPER CARTRIDGE (page 1-55)4Remove the charger

1-66BEFORE USING THE MACHINE6Repeat step 5 with each of the other main chargers.There are a total of 4 places to be cleaned in the machine as shown.7R

1-4BEFORE USING THE MACHINE(8) Tray 1This holds paper.☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-40)(9) Tray 2/Tray 3/Tray 4(when 500-sheet paper feed u

1-67BEFORE USING THE MACHINECLEANING THE BYPASS FEED ROLLERIf you find that paper fed from the bypass tray misfeeds or is soiled by the roller, clean

1-68BEFORE USING THE MACHINE5Turn on the power.Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to tur

1-69BEFORE USING THE MACHINECLEANING THE LASER UNITWhen the laser unit inside the machine becomes dirty, line patterns (coloured lines) may form in th

1-70BEFORE USING THE MACHINE4Make sure that the cleaner at the tip of the cleaning tool is not dirty.If the cleaner is dirty, remove the cleaner and r

1-71BEFORE USING THE MACHINE8Clean the laser unit.(1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean.The parts

1-72BEFORE USING THE MACHINE11Install the toner collection container.☞REPLACING THE TONER COLLECTION CONTAINER (page 1-52)12Close the front cover.Take

1-73BEFORE USING THE MACHINECLEANING THE PT CHARGERIf black or coloured lines still remain after the main charger have been cleaned, use the PT charge

1-74BEFORE USING THE MACHINE5Close the front cover.Take care that your fingers are not pinched when closing the cover.6Turn on the power.Switch the ma

1-75BEFORE USING THE MACHINEThis section explains the text entry screen.FUNCTIONS OF THE MAIN KEYSENTERING TEXTKey DescriptionThis key changes the tex

1-76BEFORE USING THE MACHINESelect this key and search results will appear based on the entered characters.When this key is selected, the "Input

1-5BEFORE USING THE MACHINEINTERIOR(11) Developer cartridgesThis contains the developer that is necessary to transfer the toner to the paper.When repl

2-1This chapter provides detailed explanations of the procedures for printing.For the procedures for using the display of the machine, see "USING

2-2PRINTINGPRINT FUNCTIONS FOR SPECIAL PURPOSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48• PRINTING SPECIFIED PAGES ON DIFFER

2-3PRINTINGPRINTER FUNCTION OF THE MACHINEThe machine is equipped standard with a full colour printing function. To enable printing from your computer

2-4PRINTINGBASIC PRINTING PROCEDUREThe following example explains how to print a document from "WordPad", which is a standard accessory prog

2-5PRINTING3Select print settings.(1) Click the [Paper] tab.(2) Select the paper size.To select settings on other tabs, click the desired tab and then

2-6PRINTINGSELECTING THE PAPERThis section explains how to configure the "Paper Selection" setting on the [Paper] tab of the printer driver

2-7PRINTINGPRINTING ON ENVELOPESThe bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope fro

2-8PRINTINGPRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLEDWhen the user authentication function is enabled, your user information (login nam

2-9PRINTING2Enter your login name and password.(1) Click the [Job Handling] tab.(2) Enter your user information.• When authentication is by login name

2-10PRINTINGVIEWING PRINTER DRIVER HELPWhen selecting settings in the printer driver, you can display Help to view explanations of the settings.Pop-up

1-6BEFORE USING THE MACHINESIDE AND BACK(1) USB connector (A type)Supports USB 2.0 (Hi-Speed).This is used to connect a USB device such as USB memory

2-11PRINTINGSAVING FREQUENTLY USED PRINT SETTINGSSettings configured on each of the tabs at the time of printing can be saved as user settings. Saving

2-12PRINTING3Check and save the settings.(1) Check the displayed settings.(2) Enter a name for the settings (maximum of 20 characters).(3) Click the [

2-13PRINTINGUSING SAVED SETTINGSDeleting saved settingsSelect the user settings that you want to delete in (1) of step 2 above, and click the [Delete]

2-14PRINTINGCHANGING THE PRINTER DRIVER DEFAULT SETTINGSThe default settings of the printer driver can be changed using the procedure below. The setti

2-15PRINTING4Configure the settings and click the [OK] button.For explanations of the settings, see printer driver Help.Downloaded From ManualsPrinter

2-16PRINTINGBASIC PRINTING PROCEDUREThe following example explains how to print a document from the standard accessory program "TextEdit" in

2-17PRINTINGPRINTING1Select [Print] from the [File] menu of TextEdit.In Mac OS 9, select [Print] from the [File] menu of SimpleText.The menu used to e

2-18PRINTING4Click the [Print] button.Printing begins.Downloaded From ManualsPrinter.com Manuals

2-19PRINTINGSELECTING THE PAPERThis section explains the [Paper Feed] settings ("Paper Source" setting in [General] in Mac OS 9) in the prin

2-20PRINTINGPRINTING ON ENVELOPESThe bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope fr