6
Troubleshooting
Images fl icker when watching in a room.
Images may appear to fl icker when fl uorescent light or ambient light enters your vision.
Turn off the lights.
Block any ambient light.
Ghosting (a double image) occurs without the image appearing in 3D.
Check that you are using 3D LCD shutter glasses that support the DLP
®
Link™ system.
Be sure to use 3D LCD shutter glasses that support the DLP
®
Link™ system.
Check that the shutters on the 3D LCD shutter glasses are working properly.
Turn the 3D LCD shutter glasses off and then on again.
Check the batteries of the 3D LCD shutter glasses.
Check that the 3D LCD shutter glasses are set to 3D viewing mode.
– Some 3D LCD shutter glasses are equipped with a special viewing mode (such
as “dual view mode”) in addition to the normal 3D viewing mode. See the
operation manual of your 3D LCD shutter glasses.
Check the settings of the projector.
Turn the DLP
®
Link™ function “On”.
Use “DLP
®
Link™ Invert” to change the setting.
Check whether a signal that is not supported is being input.
Confi gure your 3D application at the correct resolution and refresh rate.
Make sure you are running your 3D application in resolutions that support 3D.
To support 3D, your 3D application must be confi gured to run at the correct
settings for this projector.
– For details on the supported signals, see the Compatibility Chart in this
operation manual
If the projector is connected to a computer for 3D image playback, check that a
stereoscopically-enabled application is being used.
Use the applicable software.
Set the applicable software to the fi eld sequential format.
Check that there are no obstructions between the screen and the 3D LCD shutter glasses.
Remove any obstructions.
– Any obstructions may cause the glasses not to function properly causing the
lenses to fl icker or turn off. Do not place your hand or other objects in front of
the 3D control signal sensor on the glasses.
Check whether there is a source of high intensity lighting nearby.
Block the light or turn it off.
– High intensity lighting can interfere with communication between the 3D LCD
shutter glasses and the screen resulting in some fl icker.
Check whether two or more projectors are projecting 3D images at the same time.
Use only one projector at a time.
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(2 pages)
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(67 pages)
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